Your IT support, one portal away
Raise support tickets, follow every update from our engineers, review your AMC contracts and field visit reports — all in one place, anytime.
Raise & track tickets
Describe an issue in seconds and watch its status change as our support team works on it. Reply any time with more detail.
Your AMC contracts
See your maintenance contract coverage, contract type and expiry dates without asking us for a copy.
Field visit reports
Follow engineer visits at your site with photos, work summaries and printable service reports.
Help when you need it
A step-by-step guide walks you through signing in, raising tickets and reading reports. Prefer to talk? Call (04) 359 4874.
How it works
- Create your accountRegister with your name, company and email — it activates instantly.
- Raise a ticketDescribe the issue and set a priority. Our team is notified immediately.
- Follow the updatesSee statuses change and every reply on the ticket page as we work.
- Review visits & reportsField visits appear under My visits with photos and printable reports.